Today, twenty-five years since Diana’s death, seems the right moment for a reassessment of this remarkable woman. Did the royal family learn lessons from her life, about protection and privacy, about how to incorporate ‘outsiders’ into their ranks, about how to manage scandal? Did it take any lessons from her death, and the public’s reaction not only to that, but to the behaviour of, in particular, the Queen and Prince Charles, in the aftermath? Or have the family and the Palace – ‘the men in grey suits’, as Diana called them – continued on the same track, unchanged, repeating many of the mistakes made with her, from her first nervous ventures in royal circles to her later defiance of traditional protocols? These and many other questions are explored in this book.