Finn and Kaz are about to meet for the first time. Ten-year-old Finn, a quirky, sensitive boy who talks a lot and only eats at cafés with a 5-star hygiene rating, is having a tough time at school and home. Outspoken Kaz, 59, who has an acerbic sense of humour and a heart of gold, is working at the café when Finn and his mum come in. They don’t know it yet, but the second time they meet will be a moment which changes both of their lives forever.