Spending most of our lives at work, it’s no wonder tensions run high. We’ve all been cc’d (code for ‘this isn’t my problem’), we’ve all received the ‘thanks in advance’ (code for ‘you don’t have a choice’) and we’ve all relished the moment when we can send the ‘As per my previous’ (code for ‘see the email I already sent, you moron’). This laugh-out-loud book translates the most unbelievable pass-agg, rage-inducing things we say and do on office email, what they say about the sender, and offers ‘helpful’ power replies and new killer lines so you will always win at work.